Deidre Samson
Paying Attention to the Future
August 4, 2021
If there is one takeaway from the COVID-19 pandemic, it is the fact that we’d better start paying attention to something beyond what happens daily...
Learning from the Pandemic
July 21, 2021
Looking back over this past year, there are some key learnings regarding how the pandemic has impacted customer behaviour. In our last article we..
Future of customer relationships - Cris-atunity!
September 23, 2020
Future-Fit recently researched the impact of COVID-19 on commercial relationships and perceptions of the future ‘new normal’. Insights gained were..